Terms & Conditions

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The Monster & Creature Emporium
Last updated: 20/04/26

1. Introduction

These Terms & Conditions apply to the use of this website and the purchase of goods from The Monster & Creature Emporium.

By using this website and placing an order, you agree to these Terms & Conditions.

2. Products

We make every effort to ensure that product descriptions, images, and prices are accurate. However:

• Colours may vary slightly due to screen settings

• Handmade or unique items may have small variations

• All items are subject to availability

We reserve the right to update product information at any time.

3. Orders

When you place an order:

• You will receive confirmation once your order is accepted

• We reserve the right to refuse or cancel orders where necessary

• If an order is cancelled, a full refund will be issued

Orders are only confirmed once payment has been received.

4. Pricing

• All prices are listed in GBP (£)

• Prices may change at any time

• Delivery costs (if applicable) will be shown at checkout

We are not currently VAT registered unless otherwise stated.

5. Payment

We accept payment through:

• PayPal

• Etsy (where applicable)

• SumUp

Payments are processed securely by third-party providers. We do not store full payment card details.

6. Shipping

• We currently ship within the United Kingdom only

• Orders are processed within 1–5 working days]

• Delivery times may vary depending on postal services

We are not responsible for delays caused by:

• Postal services

• Weather conditions

• Public holidays

• Events outside our control